Shipping policy

Clove Reserve

At Clove Reserve, we are committed to delivering your order with care, efficiency, and transparency.

 

Order Tracking

Once your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear in the carrier’s system.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery time is 7–10 business days from the date of shipment.

Please note:

• Delivery times are estimates, not guarantees.

• Shipping times may vary due to carrier delays, weather conditions, or high-volume periods.

  Incorrect Addresses

  Clove Reserve is not responsible for delays or failed deliveries due to incorrect or incomplete shipping information provided at checkout.

  Please double-check your address before completing your order. 

  Delays

  While we strive to ensure timely delivery, occasional delays may occur due to factors beyond our control. If your order has not arrived within 12 business days, please contact our support team and we will assist you promptly.

  Lost or Stolen Packages

  Clove Reserve is not responsible for lost or stolen packages confirmed as delivered by the carrier. If you believe your package was lost in transit, please contact us and we will work with the carrier to investigate.

  Contact Us

  For any shipping-related questions, please contact us at:

  Email: support@clovereserve.com
  Response Time: Within 24–48 business hours